Renewal of tenancy agreement – 5% service charge by agents/landlord

Dear Sirs/Madam
In 2012 I rented a flat in Bur Dubai. The agreement is due for renewal. I have been informed by the real estate, who acts as landlord, that while the annual rent remains the same but there will be a 5% service fee. The tenancy agreement is registered with EJARI. Please advise if:
1) The Agent or landlord can charge 5% service fee without any additional service.
2) If no, who is the right authority whom I can complaint.
Thank you for your help.

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